What’s Better Than Artificial Intelligence?

Human Intelligence.

A Call Center Powered By People,
Not Programs.

Medtrade Expo Special Offer

For a limited time, TCC is offering these Medtrade Show Specials:

Your first three months at no charge!
      (cancel anytime.)

Enjoy a 50% discount on any plan for the subsequent 9 months after the initial 3 months.
      (We have you covered for the first year at unheard of savings!)

Get In Touch To Unlock This Special.

About Us

At TCC, we prioritize tailoring our call center services to suit your precise needs and requirements, ensuring a customized approach that supports your business and clients. Our commitment to enhancing customer satisfaction forms the cornerstone of our service principals. By deploying knowledgeable and experienced team members, we treat each customer interaction with a personalized touch, and one that leads to consistent customer satisfaction. 

And with satisfaction comes increased customer loyalty, a vital metric for sustained business success. Our human-centered support model fosters deeper connections between your organization and your customers, inspiring a sense of confidence that translates into repeat business.

Operating with efficiency is paramount in today’s fast-paced business landscape. With team members who hit the ground running from day one, we mitigate the need for extensive training and reduce ramp-up periods, resulting in quicker response times, detailed conversations and enhanced efficiency in addressing customer inquiries. Our approach is cost-effective, mitigates unnecessary expenses associated with high turnover rates and the need for continuous retraining. Partnering with TCC for call center support means not just meeting but exceeding customer expectations, ultimately driving growth and success for your business.

Call Center vs. Contact Center.
Which One Is Right For You?

Call Centers do just that: handle calls. Period. But customer engagement has evolved way beyond the phone. TCC is both, a call center and contact center. We engage your customers via voice, text email, live chat and video.

The benefit? Our multichannel capabilities promise a more satisfying interactive experience for your customers and a higher retention rate for your business.

Tactical Call Center Services:

TCC offers a full range of services for industries such as Healthcare, Financial, Automotive, Consumer, Retail & E-Commerce, Travel & Hospitality, Real Estate and Manufacturing, and others. Services include:

  • Small Business Answering Service
  • Virtual Receptionist
  • After Hours Answering
  • 24/7 Live Answering
  • Bilingual Services
  • Call Forwarding
  • 1-800 Number Answering Service
  • Customer Support Center & Specialists Services
  • Small Business Virtual Receptionist Services
  • Call Routing & Transfer
  • Urgent Call Handling
  • Email, Text, Live Chat & Video 24/7

The Benefits of Partnering with TCC:

  • Lower Operating Costs
  • Highly Skilled & Motivated Team Members
  • Lower Turnover Rates
  • 100% Of Calls / Messages Answered By LIVE Personnel
  • Customized To Your Preferences
  • Fast Response Time
  • Little Or No Additional Team Member Training Required
  • Customizable To Your Specific Needs
  • Lower Operating Costs
  • Highly Skilled & Motivated Team Members
  • Lower Turnover Rates
  • 100% Of Calls / Messages Answered By LIVE Personnel
  • Customized To Your Preferences
  • Fast Response Time
  • Little Or No Additional Team Member Training Required
  • Customizable To Your Specific Needs